Alternatives to Travel Office: what to choose for your travel agency?
If you are evaluating alternatives to Travel Office, you are choosing between different types of product: small SaaS panels, back-offices with a client portal, ERPs for tour operators and CRMs installed on your own server. This page lists four options on the Romanian market, grouped by cost model, from monthly subscription to one-off licence. Data about competitors comes only from their official sites.
Short answer
- You run a small or medium agency, sell packages and group departures and want a low monthly cost: 4AgencyTravel (from €1/month, 5 users as a plan term).
- You want clients to see their bookings and pay by card, or integration with Romanian tour operators: eTrip Agency, per the vendor's statements.
- You are a tour operator with XML/API links and external suppliers and accept a setup from €10,000: Travelio ERP.
- You prefer a one-off licence, with data on your own server, and a CRM with a travel file: Zarina CRM.
Options to consider
The list excludes Travel Office, the subject of the page. Each option targets a different customer, so choose by your need, not by position.
- 4AgencyTravel — for small and medium agencies with packages and departures. Strengths: lead, quote with variants, booking pipeline; margin on each line; capacity, waiting list, manifest and rooming list with CSV export; commissions per agent and margin-scheme VAT per booking. Limits: no client portal, no client card payments, no SPV submission, print-ready HTML documents, no automatic messages.
- eTrip Agency (Trip Solutions Software) — for retail agencies and tour operators. Strengths stated by the vendor: RESCHECK client portal with documents and card payment, integration with the main Romanian tour operators, profitability per user. Limits: e-Factura and CRM are not among the features found on the official site; €400 setup plus €200 training (one online session).
- Travelio ERP — for large tour operators, with related products (Light for small agencies, the IBE booking engine). Strengths stated by the vendor: XML/API to tour operators, hotel consolidators and GDS, accounting, website. Limits: €50/user/month and setup from €10,000; prices of the other products are not published.
- Zarina CRM — a CRM installed on the agency's server, with a dedicated tourism page. Strengths: one-off payment, unlimited users, travel file, margin per package, commissions per agent, invoices sent to e-Factura and SmartBill/FGO, per the vendor. Limits: €2,490–5,990 one-off in bundles (or a configurator from Core €1,990), hosting and messaging billed separately, not a GDS, not a booking engine, not accounting.
Comparison on criteria
Alternatives to Travel Office, per official sites (as of 24 Oct 2026)
| Criterion | 4AgencyTravel | eTrip Agency | Travelio ERP | Zarina CRM |
|---|---|---|---|---|
| Published entry price | €1/month (Start); Plus €5, Pro €10, Premium €20 | €60/month, excl. VAT (4 users) | €50/user/month | €2,490 one-off (Start), up to €5,990; or a configurator from Core €1,990, + VAT |
| Setup fee | No setup fee listed in the plans | €400 one-off; training €200 | From €10,000 one-off | No setup fee listed (the mandatory Core €1,990 is part of the licence price) |
| Users | 5 / 25 / 50 / 100 as plan terms | 4 included; extra €15/month | Priced per user | Unlimited |
| e-Factura and accounting export | No SPV submission; draft invoice in 4invoices on confirmation | Not among the features found on the official site | Not in the summary consulted (accounting listed) | Invoices to e-Factura and SmartBill/FGO, stated by vendor |
| Tourism documents | Contract, EU form, quote, receipt, vouchers: print-ready HTML | Contracts, invoices, receipts, vouchers, flight tickets | Not in the summary consulted | Pre-contractual information, contracts, vouchers, insurance |
| Client portal | None | RESCHECK: bookings, documents, card payment (stated) | B2B module listed; client portal not in the summary consulted | Not in the summary consulted |
| CRM / pipeline | Leads, quotes with variants, conversion to booking | Not among the features found on the official site | Clients, suppliers, quotes; pipeline not in the summary consulted | CRM with opportunities and follow-up |
| Hosting model | SaaS | Cloud, per the official site | 100% cloud, per the official site | Installed on the agency's server; hosting separate |
What to check before switching software
- Ask both the current and the new vendor what data you can export (clients, suppliers, bookings, payments) and in which format; do not assume a full export exists.
- Decide the date from which the invoice series changes and how you keep access to old invoices, per your archiving obligations.
- Run both in parallel for a short period, with real files, before closing the old program.
- Check which tourism documents your activity requires (contract, voucher, borderou) and whether the new product generates them in the form you need.
- Plan agent training and name a migration owner; ask for a trial or demo.
How 4AgencyTravel helps
- A complete sales flow: lead, quote with variants, booking, with one-click conversions.
- Cost, price and margin on each service line, with the supplier attached.
- Departures with capacity, held and confirmed seats, waiting list, manifest and rooming list with CSV export.
- Payment schedules (deposit and up to 24 instalments), receivables ageing, commissions per agent and margin-scheme VAT per booking.
- It sends no automatic messages, has no client portal and does not submit invoices to SPV: on confirmation it only creates a draft in 4invoices.
Sources consulted
eTrip Agency: https://www.etrip-agency.ro/ . Travelio: https://www.travelio.ro/ . Zarina CRM: https://www.zarinacrm.ro/soft-crm-agentii-de-turism-si-ticketing/ and https://www.zarinacrm.ro/preturi/ . All consulted on 24.10.2026. 4AgencyTravel: features verified in the product code on 24.10.2026.
Prices and features change. Re-check them on each vendor's site before you decide; anything not among the features found there is marked as such, not as non-existent.