Alternatives to eTrip Agency: what to choose for your travel agency?
If you are looking for alternatives to eTrip Agency, the Romanian market offers different types of product: low-priced SaaS panels, suites with e-Factura and accounting export, ERPs for tour operators and CRMs installed on your own server. This page lists four options, grouped by cost model, from monthly subscription to one-off licence. Data about competitors comes only from their official sites.
Short answer
- You want the lowest monthly cost and work with packages, group departures and per-line margin: 4AgencyTravel (from €1/month, 5 users as a plan term).
- You need e-Factura submitted to SPV, WinMentor export and tourism documents in PDF or Word: Travel Office, per its official site.
- You are a tour operator with XML/API links to suppliers and accept a setup from €10,000: Travelio ERP.
- You prefer a one-off licence, data on your own server and a CRM with a travel file: Zarina CRM.
Options to consider
The list excludes eTrip Agency, the subject of the page. Each option targets a different customer, so choose by your need, not by position.
- 4AgencyTravel — for small and medium agencies with packages and departures. Strengths: lead, quote with variants, booking pipeline; margin on each line; capacity, waiting list, manifest and rooming list with CSV export; commissions per agent and margin-scheme VAT per booking. Limits: no client portal, no client card payments, no SPV submission, print-ready HTML documents, no automatic messages.
- Travel Office (Tekvo Software SRL) — for retail agencies in Romania. Strengths: subscription from €13.19/month, e-Factura (UBL 2.1 sent to SPV), WinMentor export, tourism documents with PDF/Word export, Ministry reports, a free 30-day demo. Limits: €179–239 setup fee, one user in Start-up, annual billing; CRM/pipeline, client portal and per-agent reports are not among the features found on the official site.
- Travelio ERP — for large tour operators, with related products (Light for small agencies, the IBE booking engine). Strengths stated by the vendor: XML/API to tour operators, hotel consolidators and GDS, accounting, website. Limits: €50/user/month and setup from €10,000; prices of the other products are not published.
- Zarina CRM — a CRM installed on the agency's server, with a dedicated tourism page. Strengths: one-off payment, unlimited users, travel file, margin per package, commissions per agent, invoices sent to e-Factura and SmartBill/FGO, per the vendor. Limits: €2,490–5,990 one-off in bundles (or a configurator from Core €1,990), hosting and messaging billed separately, not a GDS, not a booking engine, not accounting.
Comparison on criteria
Alternatives to eTrip Agency, per official sites (as of 24 Oct 2026)
| Criterion | 4AgencyTravel | Travel Office | Travelio ERP | Zarina CRM |
|---|---|---|---|---|
| Published entry price | €1/month (Start); Plus €5, Pro €10, Premium €20 | €13.19/month (Start-up v2), excl. VAT, annual billing | €50/user/month | €2,490 one-off (Start), up to €5,990; or a configurator from Core €1,990, + VAT |
| Setup fee | No setup fee listed in the plans | €179 or €239, one-off | From €10,000 one-off | No setup fee listed (the mandatory Core €1,990 is part of the licence price) |
| Users | 5 / 25 / 50 / 100 as plan terms | 1 in Start-up; extra €5.51–8.39/month | Priced per user | Unlimited |
| e-Factura and accounting export | No SPV submission; draft invoice in 4invoices on confirmation | e-Factura to SPV and WinMentor export, per the official site | Not in the summary consulted (accounting listed) | Invoices to e-Factura and SmartBill/FGO, stated by vendor |
| Tourism documents | Contract, EU form, quote, receipt, vouchers: print-ready HTML | Order form, contract, accommodation voucher, GDPR, borderou; PDF/Word | Not in the summary consulted | Pre-contractual information, contracts, vouchers, insurance |
| Client portal | None | Not among the features found on the official site | B2B module listed; client portal not in the summary consulted | Not in the summary consulted |
| CRM / pipeline | Leads, quotes with variants, conversion to booking | Not among the features found on the official site | Clients, suppliers, quotes; pipeline not in the summary consulted | CRM with opportunities and follow-up |
| Hosting model | SaaS | Cloud (Microsoft Azure, Europe) | 100% cloud | Installed on the agency's server; hosting separate |
What to check before switching software
- Ask both the current and the new vendor what data you can export (clients, suppliers, bookings, payments) and in which format; do not assume a full export exists.
- Decide the date from which the invoice series changes and how you keep access to old invoices, per your archiving obligations.
- Run both in parallel for a short period, with real files, before closing the old program.
- Check that the new product covers the reports and documents you use today (cash register, vouchers, passenger lists).
- Plan agent training and name a migration owner; ask for a trial or demo.
How 4AgencyTravel helps
- A complete sales flow: lead, quote with variants, booking, with one-click conversions.
- Cost, price and margin on each service line, with the supplier attached.
- Departures with capacity, held and confirmed seats, waiting list, manifest and rooming list with CSV export.
- Payment schedules (deposit and up to 24 instalments), receivables ageing, commissions per agent and margin-scheme VAT per booking.
- It sends no automatic messages, has no client portal and does not submit invoices to SPV: on confirmation it only creates a draft in 4invoices.
Sources consulted
Travel Office: https://www.travel-office.ro/ and https://www.travel-office.ro/preturi-abonamente-software-agentie-turism . Travelio: https://www.travelio.ro/ . Zarina CRM: https://www.zarinacrm.ro/soft-crm-agentii-de-turism-si-ticketing/ and https://www.zarinacrm.ro/preturi/ . All consulted on 24.10.2026. 4AgencyTravel: features verified in the product code on 24.10.2026.
Prices and features change. Re-check them on each vendor's site before you decide; anything not among the features found there is marked as such, not as non-existent.