Clients, leads and quotes
Keep a client card for every traveller or company, log enquiries as leads and convert a lead when it turns serious. A quote has its own lines and statuses, and an accepted quote converts into a booking in one step.
Travel agency software for agencies in Romania
A client asks for a quote by phone, the hotel's answer sits in an e-mail and the balance lives in a spreadsheet. 4AgencyTravel puts the enquiry, the quote, the booking, the supplier lines, the payment schedule and the commission on one record, in a web panel made for travel agencies and tour operators.
One record per bookingMargin per service lineCommission per booking
Enquiries and quotes
An enquiry becomes a lead, a quote carries its own lines, and an accepted quote converts into a booking.
One booking file
Travellers, service lines with supplier, cost and selling price, then option, confirmation or cancellation.
Instalments and balance
A payment schedule per booking, the payments your team records, and the amount still due.
Margin and commission
Commission calculated per booking, with sales, margin, occupancy and commission reports.
Back office for travel agencies
What a travel agency manages in one panel
4AgencyTravel is a cloud panel for the back office of a travel agency: clients, quotes, bookings, packages, suppliers, payments and commissions. It manages the files and the money around them; it does not sell your trips online and it does not replace your accounting.
Bookings with service lines
A booking holds the travellers and the service lines, each with its supplier, cost and selling price, so the margin shows per line. The booking moves from option to confirmed or cancelled.
Packages and departures
Build a package from reusable lines, clone it for the next season and attach dated departures with availability, for circuits and stays you sell repeatedly.
Itineraries and vouchers
Write the programme day by day, reorder the days, and keep coded vouchers on the booking for accommodation, transport, activities, packages or other services. Vouchers are records in the panel; sending them to the client is up to your agency.
Suppliers, contracts and allotments
Store hotels, carriers and other suppliers with their contracts, keep allocations with a release date, and mark supplier lines as requested so your team can see what is still waiting for an answer.
Payments, commissions and reports
Plan the instalments of each booking, record the payments you receive and see the balance. Commissions are calculated per booking, and the reports cover sales, margin, occupancy and commissions.
Need a website for your agency too?
Website themes for travel agencies from the 4b2b ecosystem, a product separate from 4AgencyTravel. Each theme is a starting point you can adapt to your agency.
Voyage
Premium template (editorial luxury, petrol and gold) for travel agencies: hero with visual search and polaroids, planning in three pastel cards, destination mosaic, holidays by type with tabs and tour cards, seasonal offer, animated counters, testimonials, gallery with lightbox, blog with 4 articles, GEO-ready FAQ and contact with map. 13 pages, designed 404, no online store and no hard-wired e-mail.
One file per client, from enquiry to balance
Travel agency software is only useful if the whole file lives in one place. In 4AgencyTravel an enquiry becomes a quote, an accepted quote becomes a booking, and the booking carries its travellers, supplier lines, payment schedule and commission. Your team always opens the same record, whoever answered the client last.
- Lead
- Quote
- Booking
- Payment schedule
- Commission
From the first enquiry to the final balance
Four steps that match how an agency actually works a file.
Capture the enquiry
Add the client and log the enquiry as a lead, with the destination, the source, an estimated value and your notes (put the travel dates in the notes).
Build and track the quote
Add the service lines with supplier, cost and price, mark the quote as sent and accept it when the client agrees.
Convert it into a booking
The accepted quote becomes a booking. Add the travellers, generate the payment schedule and keep the option, confirmation or cancellation on the same file.
Follow money and margin
Record the payments as they arrive, watch the balance of each booking, and read the sales and margin report by agent, destination or month and the commission report by agent or supplier.
Spreadsheets and e-mail versus one record
What changes in the daily work when the file has a single home.
| Topic | Spreadsheets and e-mail | 4AgencyTravel |
|---|---|---|
| An enquiry | A note, a phone call or an e-mail thread | A lead with destination, source, estimated value and notes |
| A quote | A document copied from the last one | A quote with its own lines and statuses, converted into a booking in one step |
| The cost and the price | Two numbers in a spreadsheet cell | Supplier, cost and selling price on every service line, with the margin per line |
| What the client still owes | Counted by hand from bank statements | A payment schedule per booking, the payments your team records and the balance |
| Commissions | Worked out at the end of the month | Calculated per booking and summed in the commission report by agent or supplier |
Who it suits in the Romanian travel trade
Retail travel agencies
Replace the spreadsheet of open files with one list of bookings, each with its payments due and its supplier lines.
Tour operators and organisers
Run packages with dated departures, allotments and contracts per supplier, and see occupancy per departure.
Incoming agencies and small DMCs
Quote ground services with several suppliers on one booking and keep the cost and the selling price of every line visible.
Decide with facts
Comparisons and guides for travel agencies
4AgencyTravel next to other software used in Romania, plus practical answers on margin-scheme VAT, instalments, allotments and commissions. Facts about other vendors come from their official sites, with source and date.
Comparisons and alternatives
- Comparison4AgencyTravel or Travel Office: which fits your agency?
- Comparison4AgencyTravel or eTrip Agency: which fits your agency?
- Comparison4AgencyTravel or Travelio: which fits your agency?
- Comparison4AgencyTravel or Zarina CRM: which fits your agency?
- AlternativesAlternatives to Travel Office: what to choose for your travel agency?
- AlternativesAlternatives to eTrip Agency: what to choose for your travel agency?
- AlternativesAlternatives to Travelio: what to choose for your travel agency?
- AlternativesAlternatives to Zarina CRM: what to choose for your travel agency?
Practical guides
- GuideHow is VAT calculated under the margin scheme for a travel agency?
- GuideHow do I track instalments and overdue payments in a travel agency?
- GuideHow do I calculate the margin of a tour package?
- GuideHow do I calculate sales agents' commission in a travel agency?
- GuideWhat is a hotel allotment and how do I manage it in a travel agency?
- GuideHow do I prepare a rooming list and passenger manifest for a group departure?
- Who it suitsWhat software does a small travel agency need?
- Who it suitsWhat software does a tour operator use for circuits with scheduled departures?
What to know before you start
- Bookings, vouchers and payments are records your team enters. The platform does not send confirmations or reminders to your travellers, and a voucher PDF is not available yet.
- Card payments from travellers on a booking are not switched on: your team records the payments received, for example by bank transfer or cash.
- There is no live connection to airline GDS systems or to hotel and OTA inventory. Availability is what you enter yourself.
- A booking can create a draft invoice in 4invoices, which you review before anything is issued. The special VAT margin scheme for travel agencies (article 311 of the Romanian Fiscal Code) is not modelled, so ask your accountant how to invoice package trips.
- In Romania an agency that organises packages must provide an insolvency guarantee under Government Ordinance 2/2018. 4AgencyTravel does not check licences or guarantees; that stays with your agency.
- The panel interface is currently mostly in Romanian, with English labels only in part of it.
- Since 1 August 2025 the standard VAT rate in Romania is 21% and the single reduced rate is 11%.
FAQ
Questions from travel agencies
Short answers about what 4AgencyTravel does today.
What is 4AgencyTravel?
4AgencyTravel is a cloud back-office panel for travel agencies and tour operators. It keeps clients, leads, quotes, bookings, packages, suppliers, payment schedules and commissions in one place, so a file is no longer split between spreadsheets and e-mail.
How long does it take to start using it?
Create the account, add your suppliers and a first package or booking, and you can work from the panel the same day. The setup time depends on how much of your catalogue and client list you enter.
Who is it for?
Retail travel agencies, tour operators and organisers that sell packages with dated departures, and small incoming agencies that quote ground services with several suppliers on one booking.
Does it sell my trips online or build my website?
No. It manages the files and the money behind your sales. Website themes shown on this page belong to 4buildsite, a separate website builder in the same 4b2b ecosystem, and they are personalised in its editor.
Can it send confirmations and vouchers to my clients?
Not automatically. Vouchers and confirmations are records on the booking, and your agency delivers them to the client.
Can my travellers pay by card on a booking?
Not yet. Your team records the payments you receive against the payment schedule, and the panel shows what is still due.
Can I issue invoices from it?
A booking can create a draft invoice in 4invoices, the invoicing app of the 4b2b ecosystem. It is a draft for you to review, not an automatic issue, and accounting is not part of 4AgencyTravel.
Is it connected to airline or hotel booking systems?
No. There is no live connection to airline GDS systems or to hotel and OTA inventory. Availability is what you enter yourself, including allotments with a release date.
Does it check my tourism licence or insolvency guarantee?
No. Romanian organisers must hold an insolvency guarantee under Government Ordinance 2/2018, and the platform does not verify it. It manages your bookings, suppliers and payments.
Is the panel available in English?
The panel interface is currently mostly in Romanian, with English labels only in part of it.