Hands-on training on the real agency roles, dedicated support and fast response — we take the worry of learning and technical issues so you can focus on selling.
In short: the best platform stays unused if the team doesn’t master it. 4AgencyTravel provides hands-on training and dedicated support: training sessions on the real roles in your agency (sales, operations, administration), short ready-to-hand materials and a support channel with fast response. Done-for-you: when a question or a block comes up, you get help from someone who knows the platform and the specifics of travel agencies, not a generic form. The team becomes autonomous and confident, and you don’t lose sales over an unresolved problem.
A salesperson and an administrator use the platform completely differently. Generic training bores both and makes neither productive. We train by role: the salesperson learns to quote, book and follow up; the operations lead learns allocations, vouchers and travel documents; the administrator learns reports, permissions and commission control. Each learns exactly what they use daily, on real cases from your agency.
An unresolved block in an agency means a delayed quote or a missed booking. We offer a clear support channel, with a guaranteed response time depending on the plan, staffed by people who know the platform and the specifics of travel. You don’t send a question into a black box — you get a useful answer and, when needed, we step in directly. For frequent questions you have short guides on hand, so you can solve what you can solve quickly yourself.
Agencies grow and change people. Without an onboarding process, every new hire means wasted time and colleagues interrupted to explain the same things. We offer onboarding sessions for new team members, plus materials they can go through on their own. So a new agent becomes productive quickly, and knowledge of the platform doesn’t depend on a single person in the agency.
Once the team masters daily operations, there is more ground to gain: sales reports by destination and month, margins and commissions over a period, departure occupancy, package templates that shorten quoting. We offer deep-dive sessions where the team moves from "knows how to use it" to "uses it to the full", turning the platform from a record-keeping tool into a real business advantage.
It includes training sessions on the agency roles (sales, operations, administration), step-by-step materials for frequent operations, a support channel with a guaranteed response time and onboarding for new hires. Plans differ by the volume of sessions and the response time.
On your real cases. We use your agency’s data and flows — the packages, suppliers and scenarios you actually work with — so the team learns exactly what it does daily, not a generic demo.
Depending on the support plan chosen, with a guaranteed response time. Support is staffed by people who know the platform and the specifics of travel agencies, not a generic form with no reply.
We offer onboarding sessions for new hires, plus materials they can go through on their own. So a new agent becomes productive quickly, and knowledge of the platform doesn’t depend on a single person in the agency.
Yes. Once the team masters the basics, we offer sessions on reports (sales by destination, margins, commissions, departure occupancy), package templates and flow optimisations, so you use the platform to its full potential.
Tell us how many agents you have and on what roles; we propose the training plan and the support plan that fit.
4AgencyTravel provides hands-on training on the real agency roles and dedicated support with fast response, so your team uses the platform to the full.
We are transparent — here is where 4AgencyTravel is not (yet) the best fit:
A fit for agencies wanting the team to become autonomous fast with support from someone who knows travel. For one-off needs, we offer on-demand packages.
| Feature | Limit / scope | Indicative cost |
|---|---|---|
| Bookings & reservations | Option, confirmation with seat check, statuses | included in plan |
| Packages & tours | Templates, departures with capacity, default markup (%) | included in plan |
| Itineraries & vouchers | Day-by-day itinerary, vouchers with a code | included in plan |
| Invoicing & collections | Payment schedule, recorded payments, commissions; invoice via 4invoices.net | included in plan |
| Implementation & onboarding | Setup, data import, training | on request |
The criteria that matter for a travel agency; for other software, check each vendor's offer.
| Criterion | 4AgencyTravel | Travel Office / Travelio | Excel |
|---|---|---|---|
| Local-language interface and support | Yes | Depends on plan | No |
| Whole agency flow in one place | Yes | Depends on plan | No |
| Packages & tours as reusable templates | Yes | Depends on plan | Limited |
| e-Invoicing (RO) via 4invoices.net | Yes | Depends on plan | No |
| Affordable for small agencies | Yes | Depends on plan | Yes |
| Reports on margins and commissions | Yes | Depends on plan | Limited |
4AgencyTravel is built for the local market: interface and support in the local language, plans from €1/month and e-invoicing via 4invoices.net, straight from the booking file. It has no GDS, OTA or channel manager connections. For other software, such as Travel Office or Travelio, check each vendor's offer.
For the agency’s core flow, yes. Bookings, packages, itineraries, customers, suppliers, collections and reports are managed in one platform: a quote converts into a booking and the invoice is issued from the file, with no parallel spreadsheets. The platform does not export reports to Excel or PDF.
You can start the same day: create the account, add your suppliers and first packages, and work in the platform right away. Data import and team onboarding follow at the agency’s own pace — see the implementation & onboarding service for details.
Yes. We migrate customers, bookings, suppliers and packages from Excel, Google Sheets or other travel software, structured and without losses. See the data migration service.
To invoicing, yes: the invoice and its reversal are issued from the booking file via 4invoices.net. Customer payments are tracked on the file — a payment schedule with deposit and instalments, payments recorded by card, transfer or cash, and the balance to collect. There are no GDS, OTA or channel manager connectors; other integrations are assessed on request. See the integrations & API service.
